The Book: OnlinePlumbingAdvice.com by Mike Quick (Available at Amazon and
other book stores.
Chapter 1: Avoid Overwhelming Confusion
Why People Get Confused
Media Problems: “Garbage in, Garbage Out”
Do Not Learn Just Enough to Get in Trouble
You might understand why I Wrote This Book if You Ever:
You Might Understand Why I wrote this book if you ever wandered why:
Media Production: Two Types of Expert
Chapter 2: Learn from Others’ Mistakes
What is more important? What you get or what you think you are getting?
Focus on Details
The purpose of this book is to save you time, money, and aggravation as you solve plumbing problems and try to avoid future problems
Chapter 3: Secrets Concerning Different Business Models
Understanding Different Business Models
Imaginary Bargain Prices
Imaginary Protections from Low Quality Services and Mistakes
Promises and Guarantees have Equal Value; Only When Plumbers are equally…
Should you expect the best plumbers to be the most convenient?
Quality Plumbing Services at Reasonable Prices-Avoid Unnecessary Expenses:
Try to Schedule Work During Normal Business Hours
Chapter 4: The Best Way to Search for the Best Plumber
Communication and Searching for the Best Plumber
If Things Seem to Have Gone Wrong
Chapter 5: The Best Way to Search for the Best Plumbing Products
Complicated details make it difficult to select the best plumbing products
Durability and reliability seem to fall in the same category-but-they are different
Availability of parts
Trustworthy Plumbers Can Help You Search for Trustworthy Products
Some of the Advice I Provide My Customers Concerning Faucets
Chapter 6: Questions and Answers that Explain, Clarify, and I Hope Convince
Chapter 7: Small Jobs: Competition and the Real World
Shop Cost Effectively
How much does it cost to replace a toilet?
Why Trustworthy Plumbers Don’t Like to Bid on Small Jobs
The Three Most Important Steps Required to get the best plumbing work at the best price
Chapter 8: Uneven Playing Fields
Uneven Playing Fields Create Big Problems for Consumers and Professionals
The House Painter
Chapter 9: Entertainment versus Research
Is It Entertainment or Worthwhile Research?
A Newfound Respect for Honest, Specialized Plumbers
Why Is It Not Possible to Make a Dishonest Plumber Honest?
Chapter 10: A Shortage of Specialized Plumbers and What You Can Do
The Secret: There is a Shortage of Specialized Plumbers
Chapter 11: What You Need to Learn
Learn Important Details:
Searching for Leaks
The Dry Finger Test Can Help You Before and After You Call a Plumber
How to Do the Dry Finger Test
Testing a Bathroom Sink for Leaks to the Floor
Testing a Toilet for Leaks to the Floor
Testing a Bathtub for Leaks Below
Chapter 12: Toilet Problems
Improperly Flushing Toilet (AKA Poorly Flushing Toilet)
Properly Installed Toilet
Details Are Important
Be Careful with Your Toilet
Help Avoid Toilet Stoppages:
Are Flushable Wipes Safe to Flush?
Dangers from Chemicals and Gadgets:
Chapter 13: Pull out Spout Kitchen Faucet Problems
Some of the most frequent problems I noticed from the new style pull- out- spout kitchen faucets:
Chapter 14: Clogged Heat Trap Problems on Water Heaters
Chapter 15: Not Enough Hot Water
“Why doesn’t my water heater make enough hot water during cold weather?”
Often I find that people waste lots of hot water
“What is your opinion regarding the new instantaneous water heaters?”
An explanation of why I think people have problems adjusting to this highly efficient plumbing product
Chapter 16: Avoid Water Damage and Avoid Insurance Claims
Insurance Claims: Avoiding Water Damage and Avoiding Reoccurring Damage
Chapter 17: Virginians Need to Know
What I think is a big secret in Virginia and what I think about it
Chapter 18: Cost-Effective Improvements That Should Help You Avoid Problems
Improvements that will reduce Plumbing problems
Chapter 19: Pinhole Leaks
Pinhole Leaks in Copper Water Pipe
Chapter 20: Sample details concerning estimating a job that is too small to estimate
An Estimate to Replace a Wax seal on a Toilet
Chapter 21: Owner’s Manual for the Home
Sample Owner’s Manual for Home Plumbing
Start an Owner’s Manual for Home Plumbing
Chapter 22: Do It Right or Don’t Do It
When should you replace the whole Bathroom, Kitchen- or build an addition?
Basic and Simple Yet Complicated
How important is the General Contractor?
What makes a General Contractor Trustworthy?
Learn the Job Before You Assume That You Can Do It
What Makes a Bathroom, Kitchen, or Addition Trustworthy?
Be a Trustworthy Part of the Team